Whole Crew Support
Need help with Whole Crew? Email support+whole.crew@row0.ai.
Helpful Details to Include
- What you were trying to do: camera capture, album merge, save/share, Enhance, Restore Purchases, or subscription.
- Your app version and iPhone model if available.
- Whether the issue happened before generation, while waiting, or after the result appeared.
- A screenshot of the error if one is safe to share.
Subscriptions
Whole Crew Plus subscriptions, free trials, renewals, cancellations, and refunds are managed through Apple. Restore Purchases is available from the Plus screen. To change or cancel a subscription, use your Apple account settings.
Account Deletion
Open Settings > Account > Delete Account to schedule account deletion. Whole Crew marks the account for deletion immediately and permanently deletes eligible account records after 29 days.
Photo Privacy
Whole Crew processes the photos you choose so it can create the final group photo. The privacy policy explains what is processed, why it is processed, and how to contact us about privacy requests.