Whole Crew Privacy Policy
Whole Crew helps you combine exactly two group photos from the same moment into one natural group photo. This policy explains what data the app handles and why.
Data We Process
- Photos and generated images. When you create or enhance a group photo, the app sends the selected source photos, generated previews, and final result data to the Whole Crew backend and image-generation providers so the feature can work.
- Account and subscription data. If you use Whole Crew Plus, we process an app account identifier, Apple subscription transaction details, entitlement status, and usage counters so we can restore access and apply fair use limits.
- Feedback and support data. If you tap a result feedback option or contact support, we process the information needed to understand and respond to the issue.
- Technical data. We may process operational logs such as request timing, job status, provider identifiers, app version, and error details to keep the service reliable.
How We Use Data
- To create, preview, save, share, and enhance group photos.
- To operate subscriptions, trials, restore purchases, and fair use capacity.
- To debug failures, prevent abuse, improve quality, and provide support.
Storage and Retention
Whole Crew is designed to avoid keeping your photos longer than needed for processing and review in the app. Source and result media stored by the backend is temporary and scheduled for cleanup. Job metadata, subscription records, usage ledger entries, and feedback may be kept longer for account restore, billing, abuse prevention, support, and product reliability.
Sharing
We do not sell personal data and do not use your data for third-party advertising or tracking. We share data with service providers only as needed to run Whole Crew, including cloud hosting, database, storage, Apple subscription services, and image-generation providers.
Your Choices
- You choose which photos to send to Whole Crew.
- You can save or share generated images only when you choose to do so.
- You can manage or cancel subscriptions through your Apple account.
- You can request account deletion in the app from Settings > Account > Delete Account. Accounts requested for deletion are scheduled for permanent deletion after 29 days.
- You can contact support to request help with account data.
Contact
For privacy or support requests, email support+whole.crew@row0.ai.